Site Consultation

Plan Your Break Room Setup

Tell us about your space, expected daily traffic, and preferred snack range. We will recommend a refurbished machine that fits your site and outline the service schedule that keeps it running.

We assess foot traffic, available power, and floor space before suggesting a model.

Cashless upgrade options are matched to your payment preferences and site connectivity.

A service plan is built around your usage patterns, not a generic schedule.

Direct Line

Prefer to talk it through? Call us at 043-565-9612 or email info@rewindvending.com.

Request a Site Assessment

Fill in the details below and our technical team will get back to you within one business day.

We respond within one business day. No obligation.

Contact

Get in touch with our service team

Whether you need a machine refurbished, a cashless upgrade, or a maintenance schedule for your current units, our technicians are ready to help.

Visit or send equipment

614 George Springs

North Louiseport, EC 5265

Our workshop accepts machines for full reconditioning and parts replacement. Drop-offs are handled by appointment so we can prepare the right service bay for your unit.

Call or email

043-565-9612

info@rewindvending.com

For urgent machine faults, call the service line directly. For quotes, telemetry setup, or scheduling a site visit, email works best and we respond within one business day.

Service hours

  • Monday – Friday 7:30 AM – 5:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed

Emergency repair calls for commercial sites are answered outside these hours. Leave a message on the service line and the on-call technician will return your call.

Service coverage

We handle installation, scheduled cleaning, and on-site repairs across the region. Typical response time for a service call is 24 to 48 hours depending on your location.

Remote telemetry monitoring is included with every maintenance contract, so we can spot stock levels and cooling faults before they cause downtime.

Support & Service

Help When a Machine Stops Working

A vending machine that sits idle costs you money and annoys your team. Our support team handles everything from a jammed coin slot to a full telemetry platform outage. Here is how to reach us and what to expect.

Phone Support

For urgent breakdowns or on-site issues, call us directly. Our technicians pick up during business hours and can often diagnose the problem over the phone before dispatching a van.

043-565-9612

Email & Reporting

Send us your machine ID and a short description of the fault. For clients on our telemetry platform, you can also raise a ticket directly from the dashboard.

info@rewindvending.com

On-Site Repairs

If a remote fix is not possible, we schedule a technician visit. We carry common spare parts in the van, so most repairs are completed in a single trip.

614 George Springs
North Louiseport, EC 5265

Response Time Commitment

Emergency calls get a callback within 2 business hours. Standard service requests are acknowledged the same day, with a repair slot offered within 48 hours.

Read the FAQ
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